Wine Coolers America
Warranty & Customer Satisfaction Policy
When you choose to order directly through the WineCoolersAmerica website or by contacting our offices in Denver, Colorado, you’re not just purchasing products; you’re embarking on an exceptional customer experience. Our dedicated representatives are here to assist you in creating your ideal wine room, wall, closet, or display. We offer complimentary 2D CAD design services and expert consultations to ensure your vision comes to life. Our commitment extends to providing installation resources and answering any questions you may have. In the rare event of an order mistake, we are swift to address and resolve the issues promptly.
Lifetime Product Warranty:
WineCoolersAmerica stands by the quality and craftsmanship of its products. We are pleased to offer the following warranty:
WineCoolersAmerica warrants to the original consumer-purchaser that our products shall be free from defects in workmanship and materials under normal and reasonable use for the lifetime of the product.
In the event of any defect discovered during the warranty period, WineCoolersAmerica, at its discretion, will either refinish or replace any product or part found to be defective. Please note that this warranty excludes installation charges, shipping charges, and the cost of removal and reinstallation. In some cases, WineCoolersAmerica may request you to return the claimed defective part(s) for inspection, with freight or postage prepaid.
Exclusions: This warranty does not cover the cost of any inconvenience or property damage resulting from product failure. It also does not extend to damage caused by misuse, abuse, accidents, or damage arising during transportation of the product.
Exclusive Warranty: This warranty is exclusive and supersedes all other obligations, liabilities, or warranties. Neither the WineCoolersAmerica distributor nor the retail establishment selling this product has the authority to make additional warranties or promise remedies beyond those outlined above.
Limitation of Liability: In no event shall WineCoolersAmerica be liable for INCIDENTAL OR CONSEQUENTIAL DAMAGES or any other direct or indirect damage, loss, cost, expense, or fee. The maximum liability of WineCoolersAmerica, in any event, shall not exceed the purchase price of the product paid by the original consumer-purchaser. Please be aware that some states do not allow the exclusion or limitation of incidental or consequential damages, in which case, the above limitations or exclusions may not apply.
Additional Rights: This warranty provides you with specific legal rights, and you may also have other rights that vary from state to state.
At WineCoolersAmerica, we are committed to delivering not only exceptional products but also peace of mind. Your satisfaction is paramount, and our lifetime product warranty reflects our confidence in the quality of our offerings. If you have any questions or require warranty service, please do not hesitate to contact us at (254) 315-9873.